Shipping Policy
Preparation
Orders are prepared within 1–3 business days.
Delivery
Standard tracked delivery usually arrives within 7–15 business days of dispatch.
Shipping charges and free shipping
Orders of $79 USD or more ship free to addresses we currently deliver to. Orders under $79 are charged a flat shipping fee of $10 USD, shown at checkout before you pay. Free-shipping offers apply automatically when your order qualifies.
Warehouse and dispatch
Orders are prepared and dispatched from our fulfilment partner's warehouse in Guangdong Province, China. Delivery times are measured from the date of dispatch.
Tracking
You will receive a tracking number by email once your parcel has been dispatched.
Delivery concerns
- Damaged on arrival: please email photographs to support@ovarlune.com within 7 days.
- Tracking not updated for 10 business days: contact us and we will investigate.
Ovarlune is operated by Hubei Feicheng Technology Co., Ltd.
Company Name: Hubei Feicheng Technology Co., Ltd.
Address: Unit 18, 25th Floor, Comprehensive Building, NK6 Plot Development Project (New Dengjia Village), No. 191 Maying Road, Hanyang District, Wuhan City, Hubei Province
Phone: +86 17950056386
Email: support@ovarlune.com